Deliver Services - Capabilities

Deliver Services - Capabilities ()


generated_by	build_archi_xml.py::gen_capability_view
generator_path	pedro/capabilities/build_archi_xml_assign/build_archi_xml_assign.py
run_at	2026-10-19T19:12:41
view_type	domain_capabilities


Deliver Services
Establish service delivery governance and strategies
Establish service delivery governance and strategies - Context
Deliver service to customer
Deliver service to customer - Context
Manage service delivery resources
Manage service delivery resources - Context
System Overview
Deliver Services - Processes
Manage Customer Service
Evaluate customer service operations and customer satisfaction
Evaluate customer service operations and customer satisfaction - Context
Plan and manage customer service contacts
Plan and manage customer service contacts - Context
Manage Customer Service - Capabilities
Manage Enterprise Risk Compliance Remediation and Resiliency
Manage compliance
Manage compliance - Context
Manage Enterprise Risk Compliance Remediation and Resiliency - Capabilities
Manage Information Technology
Deliver and support information technology services
Deliver and support information technology services - Context
Manage Information Technology - Capabilities


Service Delivery Strategic Plan	Establish service delivery governance and strategies	Manage service delivery resources
Compliance Obligations Register	Establish service delivery governance and strategies	Manage compliance
Resource Utilization Report	Deliver service to customer	Manage service delivery resources
Customer Interaction Record	Deliver service to customer	Evaluate customer service operations and customer satisfaction
Resource Provisioning Confirmation	Manage service delivery resources	Deliver service to customer
IT Support Resource Assignment	Manage service delivery resources	Deliver and support information technology services
Service Request	Plan and manage customer service contacts	Deliver service to customer
Compliance Governance Requirements	Manage compliance	Establish service delivery governance and strategies
IT Service Delivery Strategy	Deliver and support information technology services	Deliver service to customer